NTT DATA SMIS Co., LTD.
Protection Policy of Personal Information

Through the marketing research, public opinion survey, and social survey, NTT DATA SMIS Co., LTD. (hereinafter SMIS) is contributing to the society by providing the data obtained from consumers on products and services and statistically processed to our client corporations organizations.

It is understood that we should exert to acquire and use the personal data properly, and control them while we receive all the personal information of the consumers and take advantage of them on a daily basis.

To clarify our responsibility, we declare internally and externally that we lay down "The Protection Policy of Personal Information" and practice to protect personal information.

  1. Acquisition, use and supply of personal information

    • SMIS clearly establishes the purpose of the use of personal information, and perform collecting and acquiring the information properly and impartially.
    • Personal information should be used upon respondents' approval within the scope of the stated objectives.
    • In principle, SMIS keeps personal information from providing to the third party. However if we do, we receive respondents' agreement prior to the action.
    • SMIS controls personal information in the state of accurate and updated within the scope of the stated objectives.

  2. Safety control of personal information

    To avoid and prevent illegal access, loss, crash, falsification and leaking, all engaged in SMIS business exerts the ultimate care in handling personal information.

  3. Compliance of act of personal information and other rules

    In regards to handling the personal information, SMIS complies with laws and guideline provided by the Government, "The Guidelines for Personal Information Protection in the Marketing Research Industry" and "The code of Conduct of Marketing Research" set by Japanese marketing Research Association.

  4. Management of complaints and consultation

    Regarding inquiries and complaints about personal information, please contact the numbers listed below (5. inquiry/customer support center). We swiftly correspond to requests from respondent or his/her placeholder such as, notice of use purpose, open disclosure, correction (correction, addition or deletion of the contents), discontinuation (discontinuation of use, elimination and discontinuation of providing the information to the third party)

  5. Continuous improvement of personal information management system

    To practice private policy, SMIS has established and applied the personal information management system including regulations etc. However, to make these regulations more effective, we occasionally educate all SMIS employees, check up the policy running situation and revise or improve the system.

Upon understanding the purpose of personal information protecting policy and how to handle the information, all the employees of SMIS pledges to perform with utmost care and make all the efforts to protect personal information.

April 1st, 2005(constituted)
December 1st, 2007(revised)
NTT Data Smis Co.
Teruo Hayashi
President and CEO

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